What our Customers say...

Testimonials

Highly recommended! The team was quick to respond to fire damage in my kitchen, and provided constant support & updates throughout the entire process. Thank you so much again!

Very quick to arrive to your home and thorough with cleaning. I found them to be very professional and comforting in a stressful situation. Would highly recommend them!

They made fire damage a breeze. From the techs at my home to the rest of the team I spoke with, I was trusting and happy with them performing all necessary repairs. We have no remnants of damage left behind, and the smoke smell has all but dissipated. I would recommend them as an understanding company that realizes the severity of the issues at hand, with the skill to fix them the right way the first time! Thank you again!

I just have to say, you guys are fabulous.  You did such an amazing job and I received a standing ovation from the residents in our facility for all of the work that was done and the way the work was done.  Thank you!

I have worked with you many times and you are very responsive, which is excellent.  The last job we had last week, your crew showed up with a ton of equipment.  Your crew is friendly and responsive and did anything we needed.

Everything went well with the crew.  I had you at two of my facilities in queens suffer storm damage simultaneously.  You arrived quickly and got us back up and running right away.  We have since had a big rain storm and have had no issues.  Will definitely call if I have any problems again.

When there was a fire in one of the storage units in the facility where we were storing our furniture, I called SERVPRO right away.  They knew exactly what to do and handled the entire process.  I would call them again.

We had a flood in our LP room and the crew, fans and other equipment got here quickly.  The damage was cleaned up fast and we were back in business.

SERVPRO really helped a lot.  Steve was great and did everything they said and got everything buttoned up for us.

Everything went great.  Tyler was fantastic and his crew all did a great job.  We were back up and running as quickly as we could be.  We would have been in operation quicker, due to how quickly SERVPRO worked, the only delay opening back up was due to the lack of materials available which was a direct result of the high volume needed by so many business in the area who were also affected by the storm.

A typical Sunday afternoon doing laundry turned into what could have been a nightmare. The pipe connecting the water supply to my washing machine busted and flooded my basement with 2 feet of water in some areas. I immediately called SERVPRO and spoke with Donna, who assured me she would take care of everything and not to panic. Within the hour a crew was at my house and shortly after the basement was water free and professionally cleaned. The crew was professional, polite, efficient and clean! They explained all the necessary steps they (and myself) would take over the next few days to make sure no mold grew. Donna made herself available with any questions I had over the next week. Her crew was back two days later to check on the progress and make sure everything dried up safely. Thank you SERVPRO!!!

During a horrible storm experience we felt confident when the Project Manager on the job did not leave until the work was done and done well.

Donna at SERVPRO of East Meadow/Westbury is the person I call when I have a question about mold, fire or flood issues.  While visiting a client recently, I detected a very strong mold odor at their facility.  I discussed it with the staff and they told me about a water issue they had and that this terrible smell was what they were left with.  I immediately gave them the contact number for Donna at SERVPRO of East Meadow/Westbury and also reached out to her as well.  Donna handled the situation exactly as I expected her to and she immediately stopped by the facility to help them determine the best route to remediate their issue.

Hi Steven,  I wanted to reach out to you regarding your employee Carl Becher, who I met and have dealt with extensively regarding the unfortunate circumstances I had recently when 2 pipes burst at my home on January 22nd.  I don't often send this type of email to the superiors of an employee unless said employee has done an incredible job and deserves to be commended.  Carl is not only a incredibly nice and terrific person but also does a fantastic job on behalf of SERVPRO.  I asked him for his superior's email address in order for me to send you this email as I felt it was well deserved for him to receive these accolades from a very satisfied customer and for you to know what a credit Carl is to your company.  I feel I was very fortunate to get Carl supervising my clean up job as he is truly a professional as well as a terrific person who responds to all inquiries in an instant.  

I cannot say enough about SERVPRO of East Meadow/Westbury's response time and the care they took when we had water in our basement late at night on a Holiday.  When they tell you that they are faster to any size disaster, that is true.  Not only did I hear from the project manager immediately after I called, I also received a call from Donna, moments later, who was calling to ensure I was okay and to guide me through the process.  From the very beginning, everyone has been on top of getting our issue cleaned up and getting us back to normal.  I highly recommend Donna and her team at SERVPRO of East Meadow/Westbury.

LOVED doing business with them from the first call to them doing the work.  Very nice and very willing to help with anything needed. I would recommend then to anyone. Thank you Donna and your team for everything you did!

Hello Donna,  I just wanted to say thank you.  These guys did an amazing job.  They tore up my house with grace and efficiency :) . They were respectful, on task and very patient with my questions and what not.

It's hard to find people that do a good job and do what they say.  So you guys are ranked very high on my list.

The team at SERVPRO of East Meadow / Westbury was prompt, courteous, and treated my home with the utmost amount of care.

Both my insurance representative and my brother recommended I call SERVPRO of East Meadow/Westbury.  I am very glad I called because they figured out the problem and cleaned my house quickly and respectfully.

Fast response time and thorough service. Our basement looks better than it did before it flood!

Service was excellent!

Excellent job, very professional. 

Service was excellent! 

Service was very friendly, professional, and helpful during the remediation.

Quick response. Excellent customer service!

It was wonderful how easily this problem was handled!!

These guys were amazing! You cannot even tell there was water damage in my basement. Thank you! Thank you! Thank you!

Wonderful, thorough, professional and punctual!

SERVPRO did an excellent job!

Very satisfied with SERVPRO. Louis was very helpful to us.

They were great!

Excellent service!. Couldn't be happier.

The best!

Very satisfied with the way everything was done.